Registration is a receipted service for mail, when collected
and when delivered.
Registration makes the transmission of an article more secure, as it passes through the
hands of postal officers, under special precautions. But the Post Offices is not
responsible for the loss of an registered article, or for any injury which its contents
may sustain during the transmission through the post. The risk of injury is diminished by
the use of the special registration envelopes sold at post offices.
What may be registered
Mail of any category, except Post Card, can be registered on payment of the prescribed
fee, along with postage, at the Post Office, or Mail Office where the service is
service, for which the prescribed fee is payable provides to the sender an
acknowledgement, in the prescribed form of card, signed by or on behalf of the addressee
of a registered article.
Card provided by the Department should be filled in and fastened to the registered article
and acknowledgement fee paid in the shape of postage stamp(s) or frank. The signature of
the addressee or authorised representative will be had on the Acknowledgement Card, when
the article is delivered, and the Card sent to the sender. If the Post Office fails to
deliver the Acknowledgement Card, the sender can get an attested copy of the addressee's
receipt, free of cost, through the Post Office at which the article was registered, on
Cards are available for sale at the Post Office in pads of 50.
The article should be
superscribed "Registered Letter/ ..............." or ' Registered Letter/
........ Acknowledgement Due', as the case may be, on the top left corner of address side.
What must be
Registeration is compulsory for
the following :
Parcel exceeding 4 kg in weight
Parcel addressed to a
place for which customs declaration is required
Article containing postage or
other stamps, hundi, cheque, any other bill of exchange or bank note.
article found in course of transmission by Post, as unregistered will be registered by
Post Office, rendering twice the registration fee due on it.
The following will be
treated as registered :
Unregistered parcel posted in
the letter box
Registered article re-posted
after having been delivered
Article bearing the word '
Registered ' or any usage to mean the same.
Any such article will be
registered by Post Office, when noticed, rendering twice the registration fee due on it.
Payment of Postage and Fee:-
The prepayment of the postage and
registration fee is compulsory in the case of all registered articles.
intended for registration must be presented at the window of the Post Office. (No such
article will be accepted for registration if it is so small or so covered with writing or
sealing wax on the address side or otherwise made up in such a manner, as to render it
impracticable to affix to the article the prescribed official labels of the Post Office).
No article, intended for registration, shall be accepted at any Post Office at any one
time from an individual or firm unless the number of articles intended for registration is
limited to such number as may be fixed by the Postmaster-General in his behalf.
A receipt in the prescribed form is given by the office when the article is booked. If
Acknowledgement is due, the receipt will indicate AD also.
post 200 or more registered letters/parcels per month can avail of Special
Registered Journal, with the sanction of the Divisional Superintendent of Post Offices, at
a specified Post Office. The mailer may, with the permission of the Divisional
Superintendent, use own Special Journal conforming to the Department's form. The Special
Journal enables the mailer to prepare the receipt and affix the number slip on the
article, expediting registration.
While there is
no statutory liability on account of loss of a registered article or its contents, or
damage to contents, exgratia compensation upto Rs. 100/-, but not exceeding the actual
loss, is paid in deserving cases, to the sender or, on the sender's request, to the
addressee. The sender should, for this purpose, apply to the Divisional Superintendent of
Post Offices within three months of the date of registration in case of loss of article
and one month of the date of delivery in case of loss of, or damage to, contents. The Post
Office receipt for the article should be attached.
compensation will be given in the following cases:-
For loss of
damage - In case in which this has been caused by the fault or negligence of the sender, or in
which the contents of the registered article were articles which are not allowed to be sent by
the Inland Post.
For damage - In
case in which the contents of the registered article are liquid or perishable articles or
articles of an exceptionally fragile nature.
compensation will be given in cases in which the registered article contained anything the
insurance of which is obligatory or which is not allowed to be sent in a letter, packet or parcel
as the case may be.
In no case
will compensation be given on account of Postage Registration or packing charges.
of three months shall be extended on one year in the case of V.P. articles and to six months
in the case of registered articles addressed to or sent by members and unit of Armed Forces.