BUSINESS REPLY SERVICE

Features

Under this service, a person who wishes to obtain a reply from his client without putting him to the expenditure of paying the postage charges may attach or enclose with  his communication an addressed reply card, envelope or label of a special design as indicated below. Such a card, envelope or label can be posted by the client in the ordinary manner, but without any stamp. The usual postage charges plus fifty paise for each article will be collected from the addressee.

Permit

Application for permit should be made to the Divisional Superintendent of Post Offices through the Postmaster of the Post Office which delivers the applicant's mail, with a complete printed proof of the Card/Letter Card/envelope/label, and prescribed fee. Stationery should conform to the specifications for private stationery.

It may be printed in English, Hindi or regional language. Name of Post town should be printed in English at the end.

Permit is valid upto the 31st March of the year. It should be renewed in the month of March. If not renewed, mail received for delivery after 31st March, with the permit mark and without postage, will be treated as unpaid.

Other Conditions

Permit will be cancelled in case of failure to pay the amount of postage or service charge due.

Conditions of Posting

Persons desirous of availing themselves of this facility should take out a permit from the Head of the Division. Applications along with complete printed proofs of the card, envelope or label of a special design as indicated below. Such a card, envelope or label can be posted by the client in the ordinary manner, but without any stamp. The usual postage charges plus paise for each article will be collected from the addressee.

The minimum size of "Business Reply Envelopes" shall conform to the minimum size prescribed for covers of letters "Business Reply Cards" shall conform in size and quality with the conditions prescribed for cards of private manufacture. 

Business Reply Cards, Envelopes and labels must bear on the address side, either printed thereon or on a level affixed thereto : (a) the printed name and address of the permit holder to whom the card or envelope is to be delivered, (b) the permit number, (c) the name of the post office issuing the permit, (d) two thick vertical lines in black or any other colour near the right hand edge, (e)  the words " Business Reply Card", "Business Reply Envelope", or "Business Reply Label" as the case may be, (f) the words "No postage stamp necessary if posted in India", and (g) the words "Postage will be paid by the addressee". Sufficient space should be left for post-making at the top of the card or envelope. The design suggested for postcards above may be adopted. A permit-holder may incorporate in any advertisement issued by him in a newspaper or other publication a special design containing the printed entries herein before specified with a view to its being used as a Business Reply Label and affixed to a card or envelope.

A "Business Reply Card" shall not be folded, cut or otherwise altered.

"Business Reply Cards" may be sent out as reply portions of double postcards or may be enclosed with other matter, but Business Reply Envelopes must be enclosed with other matter.

Breach of Conditions

Article infringing the prescribed conditions will be treated as unpaid letter.