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अधिकारी जिनसे कोई शिकायत अथवा सेवा के मामलों में संपर्क किया जाना चाहिए  

 शिकायतें दर्ज करने के लिए प्रारंभिक स्तरः-

विभाग द्वारा प्रदान की गई सेवाओं अथवा डाक विभाग के कर्मचारियों के आचरण के विषय में कोई शिकायत पोस्टमास्टर / डाकघर प्रभारी, जहाँ मामला घटित हुआ है अथवा वरिष्ठ अधीक्षक / अधीक्षक डाकघर / क्षेत्रीय पोस्टमास्टर जनरल को प्रस्तुत की जाए । वरिष्ठ अधीक्षक डाकघर / क्षेत्रीय पोस्टमास्टर जनरल के संपर्क ब्योरे जानने के लिए यहाँ क्लिक करें

यदि शिकायत का निपटान नहीं हुआ हो तोः-

यदि शिकायत का निपटान उस समय तक नहीं हुआ हो तो शिकायतकर्ता मुख्य पोस्टमास्टर जनरल के कार्यालय से संपर्क कर सकते हैं । संपर्क ब्योरे के लिए यहाँ क्लिक करें

The Officers to whom should be contacted for any compliant or service matters

Initial Level for lodging complaints:

Any  complaint  on  the  services  rendered  by  the Department and concerning behavior of employees of the  Department  of  Posts  may be  taken up with  the Postmaster / In-charge  of  the  Post  Office where  the transaction has taken place or Senior  Superintendent / Superintendent of  Post  Offices / Regional  Postmaster Generals. Click here  to know the contact details of the Senior Superintendent of Post Offices /  Regional Postmaster Generals.

If the complaint is still not settled:

If the complaint is still not settled, the complainant may approach the O/o Chief Postmaster General . Click here  for contact details.

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