DELIVERY OF VP ARTICLE
Article of payable value upto Rs. 500/- will be
delivered at the address. Article of payable value exceeding that will have to be
collected from the window, on getting the intimation.
For article of payable value of Rs. 20/- or above
delivered at the Post Office, payment can be made in cash, or by cheque together with
collection charge where required.
Articles of payable value only upto Rs. 25/- will be
delivered through a village postman or an extra-departmental delivery agent.
Detention in the Office of Delivery and Levy of Demurrage
VP Article will be detained in the Post Office for seven days
following the day of its first presentation or the day of serving intimation to the
addressee, and on the eighth day it will be returned to the sender, if the addressee fails
to take delivery. However, on a written request from the addressee and on paying the
prescribed fee in the shape of postage stamp(s) affixed on the application, the article
will be detained for a further period upto seven days.
DELIVERY OF INSURED ARTICLE
Article insured upto Rs.500/- will be delivered at the address. For
article of value of above 500/-, and for others in case the addressee is absent or does
not take delivery on first presentation, intimation will be given for collection from the
Post Office during the prescribed hours within the next seven days.
If the addressee or his agent is not known to the Post Office staff,
evidence of identity, or identification by a person known to the Post Office staff will be
required, for delivery of the article.
While taking delivery, the receipt and acknowledgement must be duly
signed by the addressee.
If any tampering is suspected from the outward condition of an
article, intimation is given for taking open delivery. The article will be opened in the
presence of Postmaster and addressee, after the addressee signs the receipt. If the
contents are found correct, the acknowledgement shall be signed by the addressee .
contents are found damage , the acknowledgement will not be signed and a detailed
inventory of the contents will be prepared, and signed by the addressee and the
Postmaster. The packing material shall be left with the Postmaster for investigation. The
addressee may preserve the contents for investigation purposes.
Delivery of articles on which Customs duty is due
Articles on which customs duty to be recovered is in excess of Rs.
50/- are ordinarily delivered at the post office window, except in the case of Presidency
and all First Class Head Offices where this limit is fixed at Rs. 100. Such duty may
be paid either in cash or by cheque.
Refusal of Articles
The addressee of an article is not bound to pay the amount due on it
to the Post Office, if he does not want to take delivery of it. In this case the word
"Refused" will be written by the Postman across the cover.
Obligation to Pay Charges
When a person takes delivery of an article on which any sum is due
to the Post Office, he must pay the amount marked upon it. Any complaint of overcharge
should be made to the postmaster of the office of delivery to whom the article should be
taken before being opened.
Remedy of Post Office for recovery of charges due
If a person, after taking delivery of an article on which any
postage or other sum or customs duty is payable, refuses to pay the amount marked as due,
it will be recovered from him in the same way as a fine imposed under the Post Office Act
and the Post Office has further the power of withholding from him until such charge be
paid or recovered any article addressed, to him not being on India Government
REDIRECTION OF MAIL TO ADDRESSEE - WRITTEN
The addressee can leave written instructions for re-direction of his
mail on change of his address. Such instruction will be valid for three months.